Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.6 out of 5 stars in 764 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.5 out of 5 stars based on 764 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

62% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Financial Services Representative (515) , Customer Service Representative (513) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (171) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Benefits are good and help financially" ((in 874 reviews)); "Good work life balance and certain teams are competent" ((in 542 reviews)); "great people and helping each other" ((in 519 reviews)); "Digital team is great and nice to work with" ((in 301 reviews)); "Easy if you are able to detached from the job itself and have a good manager" ((in 236 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 566 reviews)); "Low Salary and very bureaucratic in nature" ((in 440 reviews)); "poor management and sometimes difficult to work" ((in 387 reviews)); "Hours are long but you are pretty much prepared for it when you signed up for the job" ((in 138 reviews)); "Compensation is low and bonuses are not attractive" ((in 82 reviews))

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CIBC

CIBC Client Associate reviews

3.6

62% would recommend to a friend

(764 total reviews)

Harry Culham

64% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (764 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated CIBC with 3.6 out of 5 stars, based on 764 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

764 reviews

3.0

Nov 11, 2025

CSR at bank

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good platform for new graduate

Cons

hard to move forward of your career path

4.0

Oct 28, 2025

Decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers Management Clientele Benefits Training

Cons

Inconsistent corporate strategies Turnover Hours

5.0

Oct 24, 2025

Supportive branch

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supportive branch team and collaborative work environment Flexible scheduling for part-time employees

Cons

System tools can feel outdated at times, but support is always available Can be busy during peak hours

Viewing 19 - 21 of 764 Reviews

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CIBC Client Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

CSR at bank

Decent

Supportive branch

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