Is CIBC a good company to work for as a Client Associate?

Client Associate professionals working at CIBC have rated their employer with 3.8 out of 5 stars in 522 Glassdoor reviews. This is a lower than average score with the overall rating of CIBC employees being 4.0 out of 5 stars. Search open Client Associate Jobs at CIBC now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at CIBC .

Does CIBC pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at CIBC with 3.7 out of 5 stars based on 522 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Associate salaries at CIBC.

How happy are Client Associate professionals working at CIBC?

71% of Client Associate employees at CIBC would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Client Associate professionals have also rated CIBC with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at CIBC?

Customer Service Representative (515) , Financial Services Representative (515) , Financial Advisor (274) , Financial Service Representative (FSR) (262) , Customer Service Representative (CSR) (252) , Analyst (206) , Business Analyst (188) , Senior Manager (187) , Director (172) , Consultant (169) , Financial Service Representative (129) , Senior Consultant (127) , Manager (107) , Financial Services Representative II (106) , Associate (97)

What are the pros of working at CIBC according to real employee reviews?

"Good benefits for staff: free service charges and discounted rates on loans and mortgages." ((in 867 reviews)); "Culture is great and friendly" ((in 585 reviews)); "relaxed and good work life balance" ((in 548 reviews)); "The branch team is full of great people trying to do great things for clients." ((in 509 reviews)); "Digital team is great and nice to work with" ((in 305 reviews))

What are the cons of working at CIBC according to real employee reviews?

"Pay is low and you're expected to do way more than what your job description entails" ((in 564 reviews)); "Low salary based on market Lack of process and procedure" ((in 441 reviews)); "poor management and sometimes difficult to work" ((in 378 reviews)); "Hours are long but you are pretty much prepared for it when you signed up for the job" ((in 137 reviews)); "Low compensation relative to other big 5 banks" ((in 84 reviews))

CIBC Client Associate reviews

3.8

71% would recommend to a friend

(522 total reviews)

Harry Culham

100% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Associate employees have rated CIBC with 3.8 out of 5 stars, based on 522 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. CIBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

522 reviews

3.0

Nov 11, 2014

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and opportunity for promotion

Cons

Too strict and micro manage

2.0

Sep 29, 2014

Great opportunity. Poor management. Customer Service Representative.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My coworkers are great people. The client relationships I've built in the 2 years I've worked at CIBC are amazing. Excellent hours and stability.

Cons

Unfortunately young kids are hired into roles they are not ready for. It's a big gap for CIBC. Management is not very understanding when it comes to your personal life either. If you communicate to your superior that you, in fact, do not want to absorb responsibilities of another role (that you will not properly be compensated for) guess what? It will be pushed on you. Without training. And with 5 people telling you 5 different ways of doing said role.

2.0

Sep 2, 2014

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Its a good place to meet people and gain experience. The benefits are good the pay is below some other FI's for the similar position. The employees are generally good to work with.

Cons

Its a good place to start out but then you should jump to a more stable bank in terms of terminations. They over hire and let go of people, risk department is a joke, clients are nothing but numbers are the employees. The management is sub-par and get promoted due to the fact that the capable people leave to other banks and the left over moves up. Poor senior management in leadership direction.

Viewing 493 - 495 of 522 Reviews

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CSR

Great opportunity. Poor management. Customer Service Representative.

Account Manager

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