1. Ever changing process in the claim process, lots of paper work and many layers of approval required. Basically lots of red tapes and bureaucracy and they don't inform you when they are changes. So you can imagine the frustration when they make you go through the additional process and waste of your time.
2. Ever changing organisation restructure. 2.5 years and I have seen many department and senior leaders changes. It is not planned and badly executed, staff are not properly communicated, just flying emails. There is no town hall and lack of employees consultation. Staff do not know which department they belong to and change of reporting officer is common. And the reporting line is not related to business line, meaning the reporting manager may not know exactly what the business is about. You can imagine the difficulties in annual performance appraisal.
3. Staff working in outsourced accounts are earning revenue for the company but they are not valued. CBRE do not provide annual increment or bonus, it is dependent on the contract with client. When the contract is over, you lost your job. Basically working here is like a pawn.
4. Person professional development is severely lacking. There is no career path to say about, staff need to find and build their own opportunities.
