Booking.com reviews

4.1

80% would recommend to a friend

(7,587 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Oct 12, 2013

Common theme here is low pay, favoritism, and low morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Fun growing company. Holiday party in Amsterdam. Offers a better product than other companies. When you wear company swag people on the street yell BOOKING.YEAH!

Cons

Pay is very low for the industry and the amount of work required. Promotions not based on merit but how much your boss actually likes you. If your boss doesn't like you, even if you are always overachieving goals and helping your team achieve theirs, your accomplishment mean very little. The most productive and talented employees are not respected. The public group firing was very unprofessional. There are some very good people working here. Let their numbers do the talking, not the politics. These are common complaints for EVERY office.

1.0
Oct 6, 2013

At Most, A Stepping Stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You don't need much knowledge or experience to step into most roles at the company in order to succeed. They provide plenty of training and overview (considered by some to be overkill) before you even lift a finger in whatever role you'll fill. The jobs themselves are easy and the tools provided basically hand-feed you all the relevant information. The benefits package is decent, there are company-sponsored happy hours generally once per month and a company holiday party held in Amsterdam each winter. Also, this is the epitome of a 9-5 job, where there is rarely anything so important that it can't wait until your next workday.

Cons

While easy, the work load in the last year for most roles at the company has grown so exponentially that it has become bitterly overwhelming. The constant merging and purging that that company has done has left the remaining employees accumulating new responsibilities with no additional compensation and with low morale (fearing future secret decisions will lead to further mass displacement or firings). Speaking of which, pay is beyond low. The company pays well below the average compared to other top competitors within a similar industry and the standards for earning the quarterly bonuses keep changing. Many employees have even half-jokingly accused the company of "testing" for ways to make it impossible to earn. Most managers lack knowledge, leadership skills or both. Opportunities are extremely rare at this point within any of the established offices in the US and most that do become available are often filled with candidates from the European offices. In my time with the company, 11 upper level positions (senior or better) became available and only 4 were filled with candidates from our local office (and only 2 candidates were from low-level positions in the office) and I was part of one of the biggest offices in the US.

1.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

There are many wonderful people there- just none in management.

Cons

Nothing done to stop the harassment and bullying of employees Unethical, management is a joke, human resources is a joke. It takes 10 months for an investigation while forced to work in an uncomfortable environment. Very high work load, a lot of pressure, interfered with personal life too much. Cut throat.

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Glassdoor has 9,130 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.