Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Oct 12, 2014

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits, flexibility, nice people, interesting business

Cons

Egos abound in this company. If it weren't so uncomfortable it would be amusing. It's all smoke and mirrors folks. If you drink the Kool-aid you'll be okay for a while, until you realize that what you are being told could not be further from the truth. You WON'T get promoted unless you are friends with the right people. You will NEVER earn as much as you would at another OTA. Keep your head down, your mouth shut and find another job ASAP. It's nice to have free lunch once a month and bar hop on the company but what does that do for your quality of life?

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Booking.com Response
11y
Management development is a key area of investment for the company as we work hard to try to manage our growth. Thanks for your comments which help us get stronger.
1.0
Oct 10, 2014

Booking.com more like Booking.bombed!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well if you consider clueless , lying deceitful gossiping management a pro. you will fit right in!

Cons

Firstly if you are a person that values your work, does a good job, is responsible, is goal and career oriented, don't count on being promoted or have room to grow. At Booking.com promotions are only given to: Family members, lots of nepotism and favoritism going on there If you happen to belong to same ethnicity senior management If you are the ultimate brown noser who goes out for drinks after work and get plastered with your seniors If you are invited to Sunday family parties If you enjoy gossiping like an immature teenager and putting people down on a regular basis Then.... no matter how little experience you have, how absolutely incompetent you are and how little you value your work, Congratulations!! You will be promoted The pay much lower then the industry standards. In your interview you will be informed about the possibility of earning a bonus . They don't tell you that the structure and outline for the bonus changes like upper management change their underwear! Making it impossible to achieve and if are lucky enough to get a bonus the money you earn will barely be enough to cover a tank of gas!. Hard work is expected but not rewarded Forget about having any support from HR, they are located in an office far far way (seeing nothing that is going on in the local offices) HR will turn a blind eye toward any unfair mistreatment of employees. Equal Opportunity Employer, Booking .com?? that couldn't be further from the truth. You will not be supported what so ever if your management and their family members don't like you, they will bully you and treat you like you have a contagious disease. They have no shame in gossiping and talking about you right in your face. Making the work environment extremely uncomfortable and impossible to get anything done They throw you out to lions giving you this spiel about nourishing and maintaining partner relationships. Not true your partners will be lucky if they see or talk to their account manger a few times a year. With their lovely new DXI phone system, partners have no direct way of calling their market manager and there is no possibility of leaving a voice mail. Partners call and get some random person that answers the phone and in a few inexperienced words, that employee can ruin all the hard work and time their manager has put in to that account To Booking.com it all about pleasing their stockholders. It's just a numbers game quantity vs quality. Factory work

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Booking.com Response
11y
First, thanks for taking the time to write. There are always things we can learn from feedback in an attempt to improve. Second, there are things here that are really just inaccurate. However, it's always disappointing when we have a poor employee/employer fit which is clear in this case. We work hard to accurately talk about who we are in the interview so that we can better select those that will excel with us.
4.0
Oct 10, 2014

i dont know

Recommend
CEO approval
Business Outlook

Pros

great company for a new person in the field

Cons

hard to go up the scale

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