Booking.com reviews

People can be very very rude in a call center environment

***Crazy shifts. (I was hired for a flex shift, which means, you work 8h in a period between 7 am and 11:30 pm. Regardless the fact that HRs tell you about preferences which you set in the system, you NEVER ever get the normal time. I worked there for 6 month, every month I had to work both 7 am and 3 pm shifts). Company demands a high productivity regardless you physical or health condition, regardless if you begin at 7 in the morning or finish at 11:30 at night. If you are sick, be sure, you will have to report to your sickness to your TL afterwards in details. TL usually press on you and if you have a trouble, or need at least 30 min per day off calls - forget. Nobody cares. You need a holiday? Forget. Of course, you can apply for holidays, but don't expect to get a day off within first 9-10 months of work. ***Salary. Depending on your tax rate, the least you can earn netto is 990 EUR. There is a quarter bonus. You DON'T get it, if: you are ever late for more than 1 min (!)., you were sick for more than 7 hours. Enjoy. ***Prospectives and opportunities. They promise you loads of opportunities within the company. Bad bad lie. Prepare yourself to work 1 year or more (only answering calls and sending templates, no other actions), and IF there will be a blessing from you TL and - attention - a LANGUAGE QUOTA in your office, only then perhaps they will allow you to apply for a better position. But it's of course not a guarantee that in the end you will get the new job. ***Free meals. Food for dogs. Sometimes you get something more or less eatable.