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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      80% would recommend to a friend

      (7,600 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      3.0
      Aug 1, 2015

      Repetitive work but good compensation

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The targets you need to hit in order to get the bonus are very easy and the bonuses are good (in terms of money).

      Cons

      The job is very repetitive and can get quite boring after a while. You don't have to think yourself at all, you simply follow a set procedure, which isn't exciting at all. A healthy work life balance is hard to manage, as your schedule is different from week to week and sometimes even from day to day.

      1.0
      Jul 29, 2015

      reservation team

      Italian reservation team
      Recommend
      CEO approval
      Business Outlook

      Pros

      As everybody says colleagues are great an the team is very multiculcural

      Cons

      Poor pay, very stressful working environment, bonus schemes target very hard to reach as the computer system passes sales phone calls to specific individuals when most of the of the other ones deal with complaints. Just a job for people that have just arrived to uk.

      3.0
      Jul 28, 2015

      Great colleagues but unbelievable turnover of people

      Accounting and finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great multicultural environment. You will meet people from everywhere in the world. Still growing a lot so opportunities are there. Freaky Friday (Free drinks last Friday of almost every month)

      Cons

      Still a lot of immature management specially in Accounting and finance department. Some managers just don't know how to get the potential of their people. They don't even give them a shot to try them. It's amazing how you are appraised; they just see you the way they like no matter how you try. The best part is the hiring process either in Accounting or FP&A; they hire people that share their thoughts and attitude rather than they seek diversity and creating a wide mix of minds to truly become global teams. To be fair not all of them are that bad but it's just unfortunate to see it happening and they are still there.

      Viewing 7186 - 7188 of 7,600 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,149 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.