Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,602 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Aug 24, 2015

      Do it for the experience and coworkers, but not for the money.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work atmosphere, great colleagues, the Amsterdam office is a great location and has a really work office.

      Cons

      Work is quite repetitive and there is no room for growth in the same position, the salary is below average for such a huge company

      1.0
      Aug 24, 2015

      Avoid employment

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Non pros, only cons for Rental Cars

      Cons

      Grumpy managers Bad culture Bonus driven culture brings the company to the limit of fraud

      avatar
      Booking.com Response
      10y
      Hi, I am sorry that you feel the way that you describe. I hope that you raised these concerns with us before you left but if not I would be happy to discuss them in more detail if you contact me. We are working hard at the moment to develop our culture and in fact on the day you posted this review we launched our Values Festival, an event designed to gain feedback from colleagues and develop and articulate our organisational Values. Earlier this year we also held our first Management Training programme with more than 100 managers across the business. If there have been specific problems with individuals I'd be happy to help but I am confident this does not describe the normal situation. As with anything we can always get better and we are working hard on that. Thanks Ryan Cheyne - People Director
      4.0
      Aug 23, 2015

      Good workplace

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work and fun in the same, many events in Booking.com such as summer party where all staffs gather and have fun

      Cons

      As a customer service you have to follow schedule, and it is very strict. Your break time every day will be scheduled at certain time so you can't take it anytime you want

      Viewing 7159 - 7161 of 7,602 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.