Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Being an Account Manager in San Francisco is AWESOME. The people I work with every day motivate me more than I ever thought I could be motivated in an office setting. Coming from a huge tech company prior, I assumed real teamwork sort of goes out the window when you work for such an internet giant. Booking.com proved me wrong. This is a true team here, everyone genuinely wants each other to succeed. My colleagues take time out of their day to help with everything under the sun literally every day. We provide a great product to both hotels and to guests that I stand behind and NEVER have to question. Oh yeah, did I mention Travel…? We travel to beautiful destinations in California to visit our hotel partners and strengthen the mutual partnership regularly. The learning is endless here, we are encouraged to attend trainings at different offices to better our professional and personal development as individuals. It will sound cheesy when I say this, but I wear my Booking.com backpack every day to and from work with pride. It should also be noted that our snacks are both delicious and healthy.

Cons

Lengthy ramp-up. I have been here about 5 months and am just finally starting to get the hang of the technology and tools we utilize.

4.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

multi-culture work environment, expats friendly (you don't need to speak Dutch at all), you learn SO MUCH every day (feel like a uni sometimes), plenty chances to transfer internally (if you have the right set of skills of course), Freaky-Friday (last Friday of the month all employees are invited for free drinks to build up your network, or just have fun), BAM (THE annual meeting, inspirational talks and workshops, and the best annual party you can imagine), great lunch in the office.

Cons

The salary isn't the best you can get.

1.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, free fruits, good location

Cons

Unprofessional uninterested site managers, bullying team leads with huge inferiority complexes which they let out on their team and destroy your career if they do not like you. If you do not go out with team leads, managers you will never grow in the company, brown-nosing here is appreciated. Site managers always defending team leads but never agents, if you dare to speak against your team lead - you are no longer working there! Managers do not let any complaint of agents out of the office but they hide it and punish agents for that, Headquarters do not care about employees, they only give commands and treat agents like a flock of sheep who must follow they direction they are given from above. Bonuses are removed for you being sick 3 and more days, forcing ill people to come to work! This company has so much spoiled during last 2 years. No opportunities to grow within local offices and not everyone is willing to move to rainy Amsterdam. Good people are leaving, comapny now focuses only on qwuantlty and more and more more money, which IS NOT PAID TO LOWPAID OVERSTREESSED AND JADED employees but rather spent on useless things like 2 screens!! Stop concentrating on Amsterdam, spread local offices, lower the unrealistic targets and start respecting your employees and care about them, then they will take care about customers and partners. Late shift workers are not allowed to change shift, the requirements for change are crazy and barely feasible. More for faking actions and giving another NO reply to an employee wishing to change shift.

Viewing 7132 - 7134 of 7,604 Reviews

Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.