Booking.com reviews

4.0

79% would recommend to a friend

(7,605 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Nov 16, 2015

Great Company

Recommend
CEO approval
Business Outlook

Pros

possibility to grow in the company, excellent perks, good work-life balance with little stress

Cons

Salaries are a bit low

4.0
Nov 16, 2015

Best internet company of Europe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tries hard to be like *google/facebook*

Cons

Two tier system -- amazing for developers, not so much for "working class" jobs like customer care etc

2.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Some great people work at booking.com. Quarterly bonus is nice is you qualify for it. The workspace is ergonomic. (I'm struggling here to find many pros.)

Cons

Quarterly bonus is based on metrics that keep changing which wouldn't be a problem except no one in the company has figured out a way to measure the metrics your bonus is based on and the whole process is weighted against you. Lots of favoritism from the top down. If you don't play the kiss up game, you don't advance in the company. That is the bottom line. very little opportunity for advancement in Customer Sevice. Company demands flexibility and adherence to their policies but is completely inflexible when considering requests for shift modifications..either temporarily or permanently. Overtime is often mandated during peak seasons. Pay is below standard for the type of job and location. Company has no consideration for work life balance and management acts like you ought to be lucky that you even have a job.

Viewing 7081 - 7083 of 7,605 Reviews

Glassdoor has 9,156 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.