Booking.com reviews

10 minutes of personal time (I.e. toilet breaks) for the whole day. Customer service not as important as they make out. Call centre environment can grind you down. Managers and team leaders reward their favorites. Popularity over productivity.

All the cons with this company spells MANAGEMENT. You will not be evaluated after your true performance, but after your personality and personal relationship with managers. You should not even think about having another opinion than management as they will use everything they can to lower your performance score (which has an effect on both bonus and salary increasment) as a punishent against you if you dare questioning anything or if you come up with ideas they do not agree with. You are not even allowed to be human - you should always, in all situations smile, be happy and say "yes". If you even breathe another opinion then theirs or have one bad day a year they will do anything to punish you. Management is often young un-experienced people who have no experience in managing people, they often do it in a very non-modern, conventional way based on reward and punishment systems. They will give endless feedback on your personality if you have any traits they dislike. They will also go behind your back and share information with other managers that you shared with them in trust. I wouldn't recommend my worst enemy to work for this company. And if you still want to, be prepared for a very non-professional and mentally degrading environment where you should be prepared to basically sell your soul, your values, your ethics and your true identity to the devil to be able to succeed within the company.