Booking.com reviews

4.0

79% would recommend to a friend

(7,607 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Jan 12, 2016

good working place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice young environment, multicultural, good work balance, nice opportunities for development, excellent parties, and drinks last Friday of the month!

Cons

not much here. it's a company that's growing very fast and sometimes talent might be overlooked, new positions open like there's no tomorrow, so I doubt that control is not somewhat lost in all this.

5.0
Jan 11, 2016

A maturing tech company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has managed to retain it's entrepreneurial roots whilst becoming the biggest player in it's market. The pace is fast and it's most definitely a place you can grow your career. You don't have to be the highest paid person in this company to have your opinion heard.

Cons

When you grow your head count and bottom line at the rate RentalCars has over the past 10 years it is inevitable you will face challenges along the way. Whether that is managers who have been promoted into positions that they haven't had the experience or training to do or changes to benefits and working conditions that doesn't suit everyone. However, it is clear that RentalCars is working hard to mature and has shown a real commitment to improving it's people.

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Booking.com Response
10y
Hi and thank you for this review. I think you are right, we have experienced huge growth and change which inevitably comes with challenges. We are determined to continue delivering a successful, growing business, whilst becoming a truly amazing place to work, making sure we retain all the elements that made this business the success it is. Some of this stuff takes time but I'm glad you recognise the chages
3.0
Jan 9, 2016
Recommend
CEO approval
Business Outlook

Pros

As a American Travel Agent who worked in Amsterdam NL, It's a great place to work when living in a foreign country because everyone must know English. You feel comfort in hearing your native language when so far from home. Great social functions.

Cons

Horrible salary wages for Customer Service Executive who are the front line customer service for the company. HR does not match qualification and experience. It you're not apart of the social click you won't advance for one year. Not to motivating for someone with years of experience to sit in one position for one year.

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Glassdoor has 9,158 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.