Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Being in contact with customers through phone, live chat and emails. Lots of different cultures together in 1 office

Cons

Very strict rules, treating employees like children, no trust in its employees, micromanaging every move you make

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Booking.com Response
10y
Hi and thank you for your review. I am clearly disappointed by how you are feeling. As you will know, since you posted this review, we have held our Your Voice survey which we hold exactly as a means of listening to our colleagues. We do not have the results yet, it only closed 2 weeks ago but I am sure there will be lots of feedback for us to think about and take action on so that we can become a truly amazing place to work. Thank you Ryan
5.0
Mar 26, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Integrity, opportunities available for motivated employees fun atmosphere, amazing trips to Amsterdam, regular training. Free food. Beautiful office, not your regular call center. Working with people from all over the world. Building lasting friendships with colleagues. Relative transparency about company goals and results. A great company that really walks the talk.

Cons

Wages not competitive, as far as I am concerned, this is the only area that can be improved. Reinstating the DNA training would also be good

Viewing 6943 - 6945 of 7,612 Reviews

Glassdoor has 9,163 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.