BT Group reviews

3.7

68% would recommend to a friend

(10,836 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Mar 31, 2022
Recommend
CEO approval
Business Outlook

Pros

The people below leadership are caring, empathetic and considerate as well as extremely talented

Cons

Leadership are disconnected from the real world of delivery. Constant change of direction means nothing gets delivered. All the top talent is leaving the business. You are told to be ‘grateful’ to have a job in BT And all leadership calls seem to be negative towards people below leadership. You only get offered compensation if you hand in your notice.

1.0
Mar 2, 2022

Avoid BT - nothing ever changes

Recommend
CEO approval
Business Outlook

Pros

Since covid we have been allowed to continue working very flexibly, working from home has been great and allows me to manage home life better too. A lot of tools to stay in touch and collaborate with team members.

Cons

- I’ve worked here for over a year, during that time every single project I’ve worked on (about 5 different projects) has been stopped. There’s been stacks of good reasoning and evidence as to why these projects will save money and massively improve productivity - however all funding has been pulled and everything stopped. - IT leadership seem to be completely out of touch with what’s needed on the ground and quite frankly are doing a poor job of pushing IT forward. - The new buzz word in BT IT is - “Agile”. So unless everything is agile it doesn’t go ahead (whether it’s appropriate to be done agile or not). Also, no one even really understands what agile even is, they just think it’s post it notes and stand up events - leadership need training on what agile is! - Architects are not enabled to make any decisions themselves and are constantly stopped by leadership who aren’t close to projects or business needs. - A lot of people are leaving because things just seem to be getting worse.

2.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Lovely people at a working level Interesting problems needing solved

Cons

Toxic middle management layers making careers out of internal politics Decisions are exec driven not data driven Very hierarchical organisation and can be quite frustrating to get new ideas agreed

Viewing 292 - 294 of 10,836 Reviews

Glassdoor has 11,818 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.