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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,827 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Nov 19, 2025

      X

      Change manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team work culture. Large organisation with opportunities to change roles

      Cons

      Continuous changes at senior level. Lack of confidence in job security currently

      4.0
      Nov 19, 2025

      Great company if you meet a nice manager/director

      Senior product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      BT Group is a genuinely brilliant place to grow if you care about working with smart, thoughtful people. During my time there I had the chance to collaborate with incredibly intelligent colleagues across engineering, product, and design — people who really care about solving complex problems. There’s also a strong culture of learning: internal events, knowledge-sharing sessions, and open conversations across teams make it a stimulating environment. I always felt included and supported by the wider community.

      Cons

      Like many large organisations, BT isn’t perfect. Mid/ senior level management can be hit-or-miss, and occasionally decisions are made that don’t reflect the realities on the ground. Restructures can feel random, and sometimes excellent people end up reporting to managers who aren’t qualified to lead them. When organisational shifts happen, accountability can get lost in the hierarchy — which is frustrating when you care about outcomes.

      Viewing 280 - 282 of 10,827 Reviews
      Related searches: BT Group jobs | BT Group salaries | BT Group benefits | BT Group interviews | BT Group conversations
      ReviewsBT Group reviews

      Glassdoor has 11,809 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.