BT Group reviews

3.6

68% would recommend to a friend

(10,827 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly team culture where colleagues are always willing to help. Good work–life balance with flexible and hybrid working options. Strong sense of job security in a well-established organisation. Plenty of opportunities for learning, upskilling, and internal development. Inclusive environment with a genuine focus on employee well-being and diversity. Clear processes and structured workflows that guide day-to-day activities. Working for a well-known brand adds credibility and opens doors for future roles.

Cons

Decision-making can be slow due to the size and structure of the organisation. Too many layers of management can make communication feel slow or fragmented.

4.0
Nov 20, 2025

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good perks for staff, colleague phone discount

Cons

Very slow, bureaucratic, and lower salary

Viewing 277 - 279 of 10,827 Reviews

Glassdoor has 11,809 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.