BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Apr 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great to learn the trade and safe bet to have on a CV. Many (UK) dinosaurs who take care of young professionals and train.

Cons

Very poor remuneration of professionals in SSC environments. "Gimme an update" mentality instead of actually picking up/doing work on all levels.

2.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and compensation. Generally competent peers within my department. Exposure to global experience in my field of interest. Closeness to home and airport for business travel.

Cons

Leadership at various levels (it gets worse as leadership level elevates) lead from a place of fear, lack of information, self-preservation and situationally determined professional morals and ethics. Communication and collaboration between related groups and within groups are fractured at best. It appears that for eh lest couple of years the decision has been made to transform at least in the US to become a mini-EDS as many key positions have been and continue to be filled by its former employees. ironically, while BT espouses specific work values of integrity, collaboration and customer-focus, the culture of EDS and those BT has hired from EDS generally behave in the opposite or close to opposite manner. It's hypocritical and has contributed to the creation of a toxic work environment.

2.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Very friendly and flexible place to work. Home working, flexitime, 27.5 days leave, 5 optional extra days leave. Within small teams the environment is generally very good. My line managers have all been really good and there are a lot of really talented engineers in the company which you can work alongside. A good place for a graduate to start for a couple of years but if you are any good you will find a better job elsewhere.

Cons

Performance management is soul destroying, it is designed to make everyone average. It generally bears no relevance to the work you are doing and really destroys your motivation. Bonus and pay are lousy even if you perform well. Senior management generally have no technical knowledge and really are out of their depth. There is a constant churn of strategy ideas and after a year or so you just give up keeping track or caring. It's a two part company, a whole load of senior managers running round not knowing what they are doing, and then a whole load of engineers trying to get work done despite the senior managers. Internal processes to get anything done are overly complicated and really just stop you from even trying. The most simple of tasks involve long streams of totally pointless paper work and duplication of data. This comes from having too many people who are just trying to keep themselves busy but really should not be there at all. A lot of the contracts setup by BT with external suppliers provide substandard services and no clauses to protect BT. BT continually ruins it's own future by failing to check details with its supplier contracts.

Viewing 259 - 261 of 10,831 Reviews

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