BT Group reviews

Training provided by "one of the best sales people on site" only to find shortly after they was only top as they were manipulating the system (lying about their sales), If you dont read a script almost word for word from a piece of paper provided you are put on a "performance plan" which is sold to you as a good thing that will get you extra training - the training consists of three calls being listened to management obtaining written evidence of call then generally passing onto another manager for a weekly meeting, so you are basically going to work each week with possible dismissal if the company feel the need to do so! Also a nightmare to book holidays, unless of course you are dating someone in a senior position or are part of the "bt clan" Basically the job is great for someone that does not have a heart or is a yes sir no sir person or someone that is willing to allow bt to brainwash them that everything they do is the best - when it is clearly not the case!

- Non-technical staff in technical roles or making technical decisions with little understanding. - Poor Performance Management / Employee Grading (this decides salary and bonus). - Doesn't take software development seriously enough even though they are effectively a tech company. - Managers (and other senior staff) change roles frequently for promotions or new roles. After they move, they are effectively no longer held accountable for the previous decisions they made or anything they worked on, even if it costs the business money. - Poor project management (hint: The Mythical Man Month was written in 1975, why are these mistakes still being made?) - Hiring Graduates for numbers (as many staff are retiring every year) into roles which are not clear cut or well defined. I've seen some graduates with computer science or engineering degrees put into project manager roles. - Rife with focus on business processes instead of getting things done, politics, bureaucracy, over complication: I work a set number of hours on a set project, why do I need to fill in a time sheet? - Increasing challenge to remove employees means a lack of resource: entire teams replaced with subcontractors while some people still remain in useless roles, monitoring useless data with little to no value for the business. - Empire Building: empire-building is demonstrated when individuals or small groups attempt to gain control over key projects and initiatives to maximize job security and promotability