BT Group reviews

3.6

68% would recommend to a friend

(10,827 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Sep 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Hard working field people. Can do attitude within field teams.

Cons

No new technology. No resources. Unattainable sales goals with no strategy.

2.0
Aug 14, 2017

Great experience

Recommend
CEO approval
Business Outlook

Pros

I have been at BT for more than 11 years, things have been going just okay. Unfortunately there has been a change in management that has caused several long-time employees to leave.

Cons

no work space boundaries, no job security.

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Small handful of decent senior people in HR, Legal, Wholesale and the former head of Sales 2. Some good people hidden in pockets in the company that care about customers 3. BT Young Scientist is an amazing event run by teams on the ground 4. Survive here and you can survive anywhere but will have scars to prove it 5. Flexiblity to work for home is good but abused by most

Cons

1. Horrible culture thats about perception and not delivery 2. Senior leaders dont know the meaning of accountability, like to undermine, too much BS with politics and management cliques 3. Performance reviews are a joke, you are never rewarded fairly, people are bullied out and real issues are not dealt with 4. Dropping Great Place to Work was a shocking decision 5. No Product leadership outside of Wholesale, finger pointing and blaming Managed Services, IT and Networks for issues 6. Strategy is made up of shuffling the deck charis with the same rubbish rolled out at kick off events each year 7. No investment with the same old story with submitted budgets ripped up by finance each budget cycle 8. Leaky bucket with internal news ending up with customers and the MD having to explain to them

Viewing 151 - 153 of 10,827 Reviews

Glassdoor has 11,809 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.