BT Group reviews

Entry level salary, did not receive a pay rise nor bonus in the final two years of my employment due to BT's continued disappointing financial results. Just some shares which I forfeited (now worth half their original value). Had to reapply for my job, at a junior/graduate pay grade, when the bank we were contracted out to wanted to re-negotiate everything. BT still take a nice cut of the daily rate they charge said bank. Absolutely minimal contact with my manager and senior management outside of staff meetings. Did not feel like a BT employee. Didn't even have a regular one to one. Begs the question, why bother having this middle man when I can just go in-house at said bank, which is what I did. BT made little effort to retain me when I informed them what my new salary would be.

Management have no compassion. Zero work-life balance with random last minute shift changes. Scattered shifts while working nights (1 on, 1 off, 1 on, 1 off etc.). You have to log your own night allowance through a confusing system. Everything is locked and you can't access many things on some computers (such as emails, teams etc.) - felt like they didn't trust their staff. Hiring large groups of people without care just to fill roles that they have a high turnover for. You're literally just a number to them, not a person - makes you feel dispensable. Didn't meet my manager the first couple of months I was there.