BT Group reviews

- Chaotic is an understatement. Not many people know what they're doing and the lack of structure makes it even worse. It's shambolic if you're coming in as an external candidate. - One of the worst onboarding experiences I've ever had. They left me to sort out absolutely everything from my staff pass and laptop to software access. - No training: just thrown straight into the role with a few handovers that don't really do a good job of explaining what you're supposed to do (meaning it takes months to truly understand anything). - A lot of cross collaboration was required for my role but it was difficult to get answers out of anyone - spend 20% of my days chasing people for info and getting ignored. - Micromanagement was an issue for me but this was probably unlucky and is likely dependent on who you get as your manager

Bad management. Stressful. Some people sit doing nothing while others are constantly being put under pressure. Some people there think they own the company and do what they like. The 999 call centre in Dundee sounds like it's operating in a supermarket. What would you feel if one day you call 999 in distress and in the background you hear all the fun going on there ( like the loud laughs and joyful high pitched unrelated to work conversations) of those who are paid to do nothing.