BT Group reviews

3.7

68% would recommend to a friend

(10,801 total reviews)
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Allison Kirkby

73% approve of CEO

57% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Holiday entitlement is good once you have been on the firm for a length of time.

Cons

Poor middle management, de moralised work force, constant re organisation and Uncertainty with regards to future prospects of employment. The long term future does not look bright for most employees with down sizing of the work force every year and to top this off BT are now to review our pension arrangements with most of the work force 20-30 years into the Pension agreement! Management of the work force can be at best described as incompetent with people's skills ignored and the use of inferior contractors across the country with no contract supervision because it has been deemed that these contractors do not need it. This has resulted in poor qaulity installations and at times dangerous working practice from unskilled individuals.

4.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Being a large company, there is a good variety of work, and it's relatively easy to move around within the organisation. In my experience there is less pressure than in some other companies to do unpaid overtime, and reasonable job security (though less than there used to be).

Cons

Despite the efforts of senior management, there is still a lot of bureaucracy in parts of the company. There is also continuous pressure to reduce costs, which is often manifested as excessive outsourcing. Technical roles are becoming more and more scarce, with many technical people forced into micromanagement of offshore contracts.

5.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

BT is a world of opportunity. I have been supported in doing five completely different jobs in just over 10 years. Have only worked in the UK, but want to work in one of the 169 other countries we operate in, which is absolutely possible. Flexible working is positively encouraged. The company has changed significantly over the past 6 years with Ben Verwayaan as CEO. People who join find it fast paced and challenging. There is an open and honest culture and a positive working atmosphere.

Cons

Its big! So you get things done by influencing others. Some people can't cope in that environment.

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