Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1292 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 602 reviews)); "Benefits and leaves are good" ((in 441 reviews)); "World ethics is good and culture" ((in 333 reviews)); "Pay is good and hours are also flexible." ((in 315 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 410 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 204 reviews)); "Can be quite demanding and long hours" ((in 108 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 86 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

BT Group reviews

3.6

68% would recommend to a friend

(10,829 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

3.0

Sep 7, 2014

Work Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get good money here as compared to the other companies in the market.There are less folks currently associated with the company so it is best time to join the company.

Cons

Too much work with tough timelines.Work never ends here.There is no onsite opportunity in BT,all onsite opportunities are with the Vendors.Although being the client of vendors,it is vendors who are making more money at onsite.

3.0

Sep 5, 2014

Package wise good. No new technologies used.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good package Excellent peers Benefits are Ok Work-Life balance depends on the team Good Recognition

Cons

Sticking to old technologies Oppurtunites are lagging No Onshore Intial compensation is good, but hike would be minimal No proper pyramid structure

3.0

Aug 30, 2014

Network deployment

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Training was very good at BT

Cons

Salary was ok at BT

Viewing 10471 - 10473 of 10,829 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

BT Group

BT Group reviews

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Work Culture

Package wise good. No new technologies used.

Network deployment

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