Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1292 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 602 reviews)); "Benefits and leaves are good" ((in 441 reviews)); "World ethics is good and culture" ((in 333 reviews)); "Pay is good and hours are also flexible." ((in 315 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 410 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 204 reviews)); "Can be quite demanding and long hours" ((in 108 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 86 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,829 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Oct 15, 2014

Great place but little progression

Project manager

Recommend

CEO approval

Business Outlook

Pros

It was a great place to be. The people are awesome and generally the opportunities to move are good. It's a very secure place to work

Cons

Pay is nowhere near the market value. There's is no way to progress up in the company without significantly moving jobs, as most people don't leave ever they stay in the old way of in the job for 40 years. I felt I had to leave to get up in my career

3.0

Oct 7, 2014

Average company to work for

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good for new entrants who need experience Good for personal growth as company is ramping up India Operations

Cons

Poor leadership & vision Lack of professional conduct in management Poor in Training & Persnal development No work life balance Heavy work load which causes high attrition

3.0

Oct 5, 2014

IT Project Manger for fixed price project around ECM and IAM technologies.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good people, work life balance is good. Big structure with great e-learning.

Cons

salary increase are lower than industry standard.

Viewing 10459 - 10461 of 10,829 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

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BT Group

BT Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place but little progression

Average company to work for

IT Project Manger for fixed price project around ECM and IAM technologies.

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