Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1292 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 602 reviews)); "Benefits and leaves are good" ((in 441 reviews)); "World ethics is good and culture" ((in 333 reviews)); "Pay is good and hours are also flexible." ((in 315 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 410 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 204 reviews)); "Can be quite demanding and long hours" ((in 108 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 86 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

BT Group reviews

3.6

68% would recommend to a friend

(10,829 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,829 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

3.0

Oct 25, 2014

Good company, but you will be asked perform greater than your pay grade

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good projects Huge learning curve You will love it as Geek Average Employee benefits like free phone, internet, leave requests, etc...

Cons

Employee have to focus on multiple things at the same time. Frequent change in role. Developers are asked to engage lot of paperwork with their strict development timelines.

1.0

Oct 22, 2014

Project manager for Latam

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is not a god company to work at,

Cons

there are not challeges there

5.0

Oct 18, 2014

Good salary, Work/Life Balance

Analyst

Recommend

CEO approval

Business Outlook

Pros

1. Good salary 2. Work/Life Balance 3. Friendly leadership - always encouraging to do something innovative 4. Free mobile, broadband reimbursements 5. Exposure to great domain knowledge 6. Great offsites

Cons

1. Not new work everytime. 2. Sometimes working with vendors can be troubling. 3. Appreciation of employees like rewards are less 4. Offsite chances rare.

Viewing 10456 - 10458 of 10,829 Reviews

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Jobs at BT Group

Sales Operation Manager

BT Group

BT Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company, but you will be asked perform greater than your pay grade

Project manager for Latam

Good salary, Work/Life Balance

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