BT Group reviews

3.7

68% would recommend to a friend

(10,832 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Mar 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to develop a career, and the commercial /product teams are (mostly) filled with really talented people who care about doing a good job. Pay and benefits are fairly generous, and a little higher than what other telcos offer.

Cons

Lots of red tape that needs cutting through when dealing with some areas of the business. HR department moves very slowly with just about everything. Whenever I've moved jobs within the company it's always taken 2 months plus for my pay to catch up (backdated when is finally sorted however )

3.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok benefits, learning opportunities.

Cons

They offer small bonus plan in lieu of pay increases. No pay increases in four years. Work load is frustrating and excessive driven by inefficient Internal controls and red tape which also make meeting customer expectations very challenging. Performance metrics are subjective and the metrics are weighted in a fashion that makes it impossible for the majority to meet or exceed standards. The only possible career movement is lateral and not upwards.

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Glassdoor has 11,814 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.