Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1299 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 617 reviews)); "Benefits and leaves are good" ((in 423 reviews)); "World ethics is good and culture" ((in 338 reviews)); "Pay is good and hours are also flexible." ((in 320 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 418 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 214 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 91 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

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BT Group

BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,831 reviews)

Ratings by demographic groups

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Gender

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Disability

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BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

2.0

Mar 24, 2015

Worked for Belgium branch. Big company, big customers names but nothing behind. A big dissapointment

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Good start packages with very big cars. Since there is no resource management, it's the perfect place to hide from work.

Cons

Disastrous management. No evolution. No challenging work for technical profiles. No projects on the pipe

5.0

Mar 23, 2015

Very good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work from home facility, and all other perks

Cons

lots of process and many verticals

5.0

Mar 23, 2015

Great Company, Great Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really Liked to work here

Cons

Cant think of any cons

Viewing 10408 - 10410 of 10,831 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

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BT Group

BT Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Worked for Belgium branch. Big company, big customers names but nothing behind. A big dissapointment

Very good

Great Company, Great Benefits

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