Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1299 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 617 reviews)); "Benefits and leaves are good" ((in 423 reviews)); "World ethics is good and culture" ((in 338 reviews)); "Pay is good and hours are also flexible." ((in 320 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 418 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 214 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 91 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Jan 17, 2014

BT review.

Security engineer

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to grow technically.

Cons

Need better communication from upper management.

3.0

Jan 15, 2014

Global world class service provider

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great for global perspective, great for technology Extensive portfolio and client base

Cons

Still has strong UK centric leadership USA operation relatively small

1.0

Jan 8, 2014

Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

Sales

Recommend

CEO approval

Business Outlook

Pros

Some great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

Cons

Institutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines. Zero innovation and creativity. Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

Viewing 10405 - 10407 of 10,831 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

BT Group

BT Group reviews

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BT review.

Global world class service provider

Managing people out by stealth and bullying the people who stay behind. A toxic culture of death by 1,000 cuts

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