Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (150) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1299 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 617 reviews)); "Benefits and leaves are good" ((in 423 reviews)); "World ethics is good and culture" ((in 338 reviews)); "Pay is good and hours are also flexible." ((in 320 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 418 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 214 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Lack of attention from senior management" ((in 100 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 91 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

2.0

Jan 25, 2014

Pay more adequate and invest in trainings and qualifications

Bid manager

Recommend

CEO approval

Business Outlook

Pros

Good team lead attitude towards employees and work life balance.

Cons

Payment is not competitive and no real growth opportunity. Once you start on a salary level you hardly grow after that. So negotiate the highest possible as you are not going to get an increase soon.

3.0

Jan 21, 2014

Not too bad

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good w/l balance. Decent pension and good leave.

Cons

Pay is average. Bad bonus structure.

4.0

Jan 19, 2014

Once a great place to work.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Working with the Best of the Best

Cons

Too matrixed. The market units do not have control of their resources allowing other groups headcount requirements dictate account resources with no rationale or accountability to customer requirements. This inevitability leads to undersourced contracts with no ability to actually deliver what is sold. The corporate mid management get their increased bonuses for minimizing headcount while the market units who could actually make a profit are starving for staffing which would allow more sales because they could actually deliver satisfaction to it's customers.

Viewing 10402 - 10404 of 10,831 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

BT Group

BT Group reviews

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Ratings by demographic groups

Reviews by job title

Pay more adequate and invest in trainings and qualifications

Not too bad

Once a great place to work.

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