Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (198) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1303 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 615 reviews)); "Benefits and leaves are good" ((in 428 reviews)); "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" ((in 324 reviews)); "Culture is good and friendly" ((in 323 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 418 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 204 reviews)); "Hours are long and unsociable" ((in 104 reviews)); "Senior management do not listen" ((in 102 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 89 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,843 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by demographic groups

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BT Group has an employee rating of 3.6 out of 5 stars, based on 10,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Oct 17, 2015

Senior Developer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work and lots of benefits

Cons

No onsite; Promotion is tough

1.0

Oct 17, 2015

Clueless Senior Management, 80s Corporate Culture, and Political.

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

Free broadband, BT looks good on a CV, well located throughout the UK.

Cons

As IT Services, the business doesn't know how to operate. Disgruntled workforce, with absolutely no direction from Management.

4.0

Oct 16, 2015

FIRST LINE IT HELP DESK SUPPORT

It help desk analyst

Recommend

CEO approval

Business Outlook

Pros

you learn a lot , it's a huge company with lots of potential

Cons

unfortunately i was not hired by bt but I was a contractor

Viewing 10294 - 10296 of 10,843 Reviews

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