Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      BT Group

      Engaged Employer

      BT Group reviews

      3.7

      68% would recommend to a friend

      (10,841 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.7 out of 5 stars, based on 10,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      11K reviews
      3.0
      Aug 14, 2014

      Dealing with a heavy hangover, but can recover.

      Service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some smart employees working within the business with great ideas and ambitions. Some great clients, willing to do some wonderful things - who need help. Exciting technology in a growth marketplace to work within. Has an open office culture - although this has been pruned to some extend. Modern approach to dress code. South Bucks location is great; train station is less than a 5 minute walk.

      Cons

      Too focused on numbers; finances, where time is spend etc. Some of the leadership can be narrow minded. Traditional management structure has replaced flat hierarchy. Employees have little autonomy to be creative. Has allowed too many employees leave too often. Changes CEO every 8-15 months.

      1.0
      Aug 13, 2014

      Useless HR and their politics

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary to work for Improved my coding skills in 11 months Great team and collaboration Excellent technical challenge

      Cons

      Extremely poor HR team who does only upward management. No support to people on ground. HR is a hub of politics with no leadership. No policy, no process. HR just nod their head to everyone in UK.

      1.0
      Aug 10, 2014

      Exploiting, incorrect, inhuman office and mentality

      Call center assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quite good salary, but if you count that you have to work in 3 shifts, it becomes relativey worse... The 3 shifts alllow you to go to university, being still full time.

      Cons

      Completely exhausting, they don't deal with any of the human aspects of workforce, nor in workload, neither in the construction of offices. I hardly received any training for my job, because it was so urgent for them to start working - therefore almost nobody knew what to do, how to manage some problems. If you need help, nobody helps, because neither they know the solution and they are busy. They fired me at the end of my probation period just because it turned out I was pregnant - there was no problem with my work, and there was a huge lack of manpower in my field then (Italian + English speaking assistants).

      Viewing 10288 - 10290 of 10,841 Reviews
      Related searches: BT Group jobs | BT Group salaries | BT Group benefits | BT Group interviews | BT Group conversations
      ReviewsBT Group reviews

      Glassdoor has 11,823 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.