Ascension reviews

3.5

60% would recommend to a friend

(7,652 total reviews)
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Eduardo Conrado

46% approve of CEO

50% positive business outlook

Ascension has an employee rating of 3.5 out of 5 stars, based on 7,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascension employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Jul 25, 2016

The Negative Reviews are as Advertised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I started I could have given you many pros but now those are few and far between!

Cons

What has been stated in the negative reviews are spot on. The CEO is absent all but 4 days a month! Calling the COO and CHRO inept would be disrespectful to the meaning on inept! They are in full outsource mode which is funny considering the function was already outsourced once from the Ministry to the MSC. Employee morale is the worst that I have ever seen at a company and they treat their Contact Center Associates like third world citizens.

3.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Mobility, free coffee and soda, great people. It has a great mission statement. The mission director is amazing and really inspires us.

Cons

They prefer college degrees but hire people with HS diplomas, which makes for a big gap in education. They then wonder why theses departments are failing. HS diplomas are great, but you should provide education on how to do your job if you have no experience. The upper management provides quarterly meetings with the whole company where they basically congratulate each other on how great they are without acknowledging the people below them. Sure, they read a few good reviews, but that seems to be the only time they concern themselves with the "lower" workers. Otherwise, we would not have failing departments.

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Ascension Response
8y
Thank you for sharing your concerns about education gaps and a lack of associate acknowledgement. Each of our associates plays a part in our meeting the mission. I apologize that your experience was less than expected. Patrick J. Associate Experience/Mission Initiatives Manager
1.0
Jul 9, 2016
Recommend
CEO approval
Business Outlook

Pros

My co-workers were hard working individuals.

Cons

They're downsizing. People are there one day and gone the next. If you sign the separation agreement you can't discuss the terms of your agreement. The agreement offered less than what I was owed in FLTO which they still haven't paid. They don't value honest, constructive communication, and talented people consistently leave because only "yes men" are safe. You must always watch your back given the political climate. The lower management staff are blamed for the performance failures of upper management. The organization culture is very unhealthy. It's pure corporate America.

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Ascension Response
8y
Your feedback is appreciated and has been taken into consideration. I apologize that your experience was not what you were expecting. Over the past year, we have made numerous changes, including restructuring teams, manager training and increased communications. We are committed to creating a culture that is consistent with our values. Patrick J., Associate Experience/Mission Initiatives Manager
Viewing 85 - 87 of 7,652 Reviews

Glassdoor has 8,116 Ascension reviews submitted anonymously by Ascension employees. Read employee reviews and ratings on Glassdoor to decide if Ascension is right for you.