Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,612 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Jan 23, 2009

      Passive Aggressive Culture and it's all about who you know.

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life balance is what they preach here, but it really depends on what division you work in and on your leader. In a previous role, I stayed late consistently and hardly had work life balance.

      Cons

      It's all about who you know and favortism. I am sometimes surprised at promotions and wonder how that person did it. There more people you brownnose with, and have backing you, the better well positioned you are to get a job promotion.

      4.0
      Jan 16, 2009

      Benefits and drawbacks

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance, work is challenging. Employees are encouraged to pursue opportunities and develop their careers. Frequent feedback is provided in the form of anonymous surveys and management to employee interaction. Depending on the Business Unit, employee metrics for measuring success are reasonable and clearly defined.

      Cons

      Depending on the Business Unit, it can be somewhat to extremely difficult to accomplish objectives and feel challenged by the work. Both software and hardware systems are aged and can be unreliable. More "traditional" ways of thinking often hamper fresher, more efficient ideas. Depending on the Business Unit, politics and territorialism can make it very difficult to accomplish objectives, and favoritism can play a stronger role than quality in determining promotion and/or recognition.

      Viewing 18472 - 18474 of 18,612 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,966 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.