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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,626 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Sep 9, 2009

      10 Yrs @ AXP

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      - growth opportunities for high performers - great customer-centric organization - great place to learn about direct marketing and partnerships - integrity of exec mgmt

      Cons

      - passive aggressive culture - matrix - slow decision making

      4.0
      Aug 30, 2009

      Great place to work (as long as your not an admin)

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Proud to be working for AMERICAN EXPRESS, good perks, many different departments/divisions you can work for, excellent appreciation for work/life balance, great leaders/execs who are accessible and easy to talk to.

      Cons

      For admins: minimal chance of promotion without an ivy league mba, the workload is ridiculous, the amount of work you do for the compensation you receive makes you think twice about your future there.

      4.0
      Aug 29, 2009

      Fair Place to work, Below industry salaries

      Corporate travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      HR and Company policies are fair. The employee need not fear filing a complaint or airing a grievance. The annual review process is also fair, employees are given an adequate opportunity to demonstrate their abilities and contribution to the company. Performance feedback is provided on a regular basis. There are also many employee recognition programs and opportunities to move about between departments.

      Cons

      Compensation - Amex works with what they call "Compensation Bands", meaning there is a salary range for each postion and a salary cap for each position. EX - a compensation band for a a management position could range between 60k - 70k. Management decides where you fall. When positing for a position within the company, it's very difficult to rise above your existing band. You'll probably start on the low end of the compensation band in the next position. Often times, employees leave the company to obtain a better salary elsewhere (higher than their current "band)and then return so they can make the jump into the next compensation bracket. Medical Benefits are sub-standard. There are high deductions from your paycheck and high co-pays and deductibles.

      Viewing 18403 - 18405 of 18,626 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
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      Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.