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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,644 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Aug 9, 2011

      I found it to be a bit misleading when not told about keeping your job upon contingency, but good pay.

      Collections customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Loved the people I met. In a good location. I feel Ken Chenault is a good CEO for the company.

      Cons

      It was misleading to not be told during the interviewing process that being hired was upon contingnecy during training. You aren't really hired. That information could have helped me make a better decision beteween the 3 jobs that were offered to me to provide for my family of 6. My class didn't find out until we started signing paperwork to actually go on the training floor. A very stressful environment to be in for 2 months. No longer there after training.

      3.0
      Aug 4, 2011

      India Express

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High unemployment rate in the US.

      Cons

      Band 25 employees have to move to India if they want to keep their jobs

      5.0
      Aug 3, 2011

      excellent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job very much

      Cons

      not enough call center locations in the US

      Viewing 18214 - 18216 of 18,644 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.