Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1621 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1566 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 997 reviews)); "Pay was good and laid back work" ((in 762 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 482 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 119 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 89 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,642 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

19K reviews

3.0

Jan 23, 2011

Good place to get basic work experience

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

amex is a good place to start to get solid work experience and an in-depth background on database marketing. It's also a good place to cut your teeth managing people (often interns) and networking.

Cons

It can be very political. The commute into the city is not for the faint-hearted! if you're coming from the NJ suburbs or outer boroughs.

5.0

Jan 23, 2011

Great Company

Analyst

Recommend

CEO approval

Business Outlook

Pros

Senior Management is very open with employees. The CEO makes his way to our facility often and is always shaking hands and speaking to employees. It makes you feel valued as an employee.

Cons

I think the benefit plan could be a bit better.

3.0

Jan 21, 2011

Developed and achieved a lot, but not translating into career advancement.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company seem to geniunely care about the customer. Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;

Cons

Little opportunity for career advancement and salary increases which reflects increased responsibilities or achievements in role.As a result, highly competitive environment where being 'in' with senior management is the way to gain promotion, rather than what you deliver in terms of results, value to company.

Viewing 18175 - 18177 of 18,642 Reviews

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Good place to get basic work experience

Great Company

Developed and achieved a lot, but not translating into career advancement.

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