American Express reviews

4.1

82% would recommend to a friend

(18,655 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,655 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy going attitude, friendly people, employee friendly policies

Cons

extremely political environment, sucking up to bosses is encouraged, work is niche and development areas are limited, bureaucratic environment.. at times frustrating

4.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere and great people to work with. Can be a great place to work but there is a lot of stress to perform at unrealistic levels. Nice bonus program if you can hit it.

Cons

Must be an insider to get ahead. Stress level is high and highest bonus levels are very difficult if not impossible to reach.

5.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Amazing leadership, people, and brand that make working here an amazing experience. The ongoing digitization of the brand is also creating great opportunities for personal growth and exciting pace of change within the organization.

Cons

Like any large Company, there can be some big Company systems and processes that can prove challenging. The need to digitize has helped to break some of these barriers.

Viewing 18124 - 18126 of 18,655 Reviews

Glassdoor has 22,014 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.