American Express reviews

4.1

82% would recommend to a friend

(18,655 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,655 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Committed to excellent customer satisfaction, eroding, but better than average benefits suite, including tuition reimbursement, company matching 401K options, profit sharing, good culture, business casual dress code, and room for all sorts of lateral movements. You get bored or feel like you are 'maxed out" in a role, move on ad learn something new.

Cons

Several reductions in force over the years, and have now closed operating center in North Carolina, or I'd probably still be there. A little less than stellar salaries, but I made conscious trade-offs there due seniority and vacation to be fair.

3.0
May 28, 2012

Great learning experience, but pace is slow

Recommend
CEO approval
Business Outlook

Pros

Work-life balance is amazing, great location(NYC), extra-curricular activities, on the job training MBAs from good schools Good first job, if you don't care about compensation

Cons

Average MBA salary compared to peers, slim bonuses, not a "bank" like bonus, heavy bureaucracy Slow promotions. Very heavy usage of legacy systems Average exposure to senior management

Viewing 18121 - 18123 of 18,655 Reviews

Glassdoor has 22,014 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.