American Express reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 15, 2011

Positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good collaborative attittude at all levels - people are out to help each other Work / life balance is excellent Intellectually stimulating

Cons

Organisationally complex - not always clear who owns what relationship, who makes decisions, whose BU are we optimising for Informational vortex - there is a vast set of knowledge and experience, but no central portal for sharing it. You just have to find out who is the right person to ask - and sometimes you don't get there!

3.0
Jun 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Place Big Brand Good management Policies Good opportunities to work

Cons

Employee value coming down(this center) Middle management is adequately capable to handle the responsibilities. People treatment needs to be enhanced at some divisions. Tenured employees are very political. Things takes a lot of time to move.

Viewing 18106 - 18108 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.