American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay and great benefits. The incentives are great as well.

Cons

Majority of the team leaders are lazy, butt kissers, who dont have the slighliest idea of the rules, policies and procedures.

5.0
Feb 3, 2012

Educational

Recommend
CEO approval
Business Outlook

Pros

Great benefits, excellent flexibility for time off. Excellent opportunities for advancement and with college reimbursement programs, they will reimburse 90% of your tuition.

Cons

Administrative load is tremendous, often hindering the ability to concentrate on your core job duties.

5.0
Feb 2, 2012
Recommend
CEO approval
Business Outlook

Pros

The company culture is one of openness and opportunity. The management supports employees to not only succeed at American Express but also at life. The culture also supports a very good work life balance. Everyone has moved away from Lotus Notes!

Cons

The company is very large which creates a lot of layers for changes to be made. In the IT department it is sometimes hard to move projects along.

Viewing 18010 - 18012 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.