Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (492) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2642 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1558 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1012 reviews)); "Good pay and very free" ((in 774 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 657 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 492 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "5. All upper management do lot of politics and are afraid of employees who speaks truth they find reason to throw them out." ((in 80 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)

Stephen J Squeri

89% approve of CEO

80% positive business outlook

Ratings by demographic groups

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American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews

3.0

Feb 11, 2012

OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Work/Life Balance, Good People

Cons

Corporate Politics, Health Plan is expensive

5.0

Feb 10, 2012

American Express is an amazing employer

Ccp

Recommend

CEO approval

Business Outlook

Pros

The company is very employee centric

Cons

the transparency is little low

4.0

Feb 10, 2012

I enjoyed working for a strong global brand and gaining experience working with people all over the world.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

strong global brand, opportunities to expand into other areas, competitive salaries and benefits, strong executive leadership

Cons

The company is not especially strong at creating an inclusive environment for remote employees. They put a lot of emphasis on being a progressive employer in this way, but their actions don't always match their words.

Viewing 18004 - 18006 of 18,675 Reviews

Jobs at American Express

Payroll Clerk

Madrid

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Merchants Customer Service Representative - Dutch & English Speaker

Compliance Assistant, Merchant Acquiring & TPP Specialist – English Speaker

Madrid

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Inbound Sales - UK Market (Fixed-Term)

Madrid

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OK

American Express is an amazing employer

I enjoyed working for a strong global brand and gaining experience working with people all over the world.

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