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      Amazon

      Engaged Employer

      Amazon Support Engineer reviews

      3.7

      58% would recommend to a friend

      (233 total reviews)
      avatar

      Andrew Jassy

      59% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 233 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      233 reviews
      5.0
      Feb 6, 2016

      support enginner

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technology, workplace, knowledge, compensation, culture, fun

      Cons

      hard work, shifts, boards, rumour , water

      3.0
      Nov 11, 2015

      Support Engineer

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * We can learn a lot as we work with very smart people. I have learned so much during my tenure at Amazon. But after some point learning's are saturated and lot of people stop you to change teams as it affects their management metrics.

      Cons

      * Lot of politics especially in Hyd office. * No clear career path defined and you have to maintain good relationship with your manager if you want to grow. * This is also one place where in the person who talks and do less work gets the recognition. * Managers are useless as they don't know what anyone in his team is doing. They are there just to show case useless metrics to the upper management. * Not competitive compensation. It is mediocre compared to the current Industry standards.

      4.0
      Nov 1, 2015

      A place where builders can build

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazon is a very fast paced company: things move fast and sometimes is a challenge to keep up. But if you are willing to take the challenge, it's easy to get involved.

      Cons

      As for most large companies, often enough you'll struggle with colleagues and teams that don't necessarily share your priorities.

      Viewing 208 - 210 of 233 Reviews
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      Glassdoor has 251,136 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.