Amazon reviews

3.5

60% would recommend to a friend

(209,923 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Mar 19, 2013

Amazon bad job

Recommend
CEO approval
Business Outlook

Pros

Can not think of one reason to like this company

Cons

Jeff Bezos should pack in one of his "Fulfillment Centers" for about a month undercover to see just how bad the company is. Company does not care about employee retention. Turnover is at 55 %. Does that sound good to you?

3.0
Mar 18, 2013

Progressively Structured and Formal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer-centric and fast paced. Always launching new services to customers. Great peers and direct reports, everyone genuinely comes to work ready to work hard. I've seen many entry level employees move to management or analyst positions over the years. Some of the smartest leaders and managers I've worked with have come through the doors at Amazon. Pay is competitive.

Cons

Where once there was an environment for innovation there is red tape, especially in operations where front line associates want so badly to be heard and respected. Fast growth and formal structure is overtaking the informal and unstructured culture that was once sought after. Poor hiring decisions - There are so many new mid/high level managers hired externally who do not exude Amazon leadership principles. They have MBA's but don't know how to work with people, develop or inspire them.

3.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

There will always be work for you to do and you have the opportunity to learn different process paths if your area is slow.

Cons

People are treated like machines and numbers take precedent to anything else rather than customer obsession as the company claims. I find that operations and management are consistently inconsistent. I understand CAE 1 is a start up building but it should over the hump by now. Training is offered but managers are so number driven to where they won't even allow associates to complete their full training so they can hurry to get them on the floor to make a million mistakes, SMH.

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Glassdoor has 251,493 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.