Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)
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Andrew Jassy

69% approve of CEO

69% positive business outlook

Customer Service Associate Virtual employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Customer Service Associate Virtual professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate Virtual professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

138 reviews
1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

There is overtime pay. There is voluntary time off. Seasonal employees receive a small bonus. Full time schedules are optional.

Cons

Procedures change often. Preferred metrics are challenging to maintain. There is quite a bit of miscommunication from leadership, as well as Human Resources. Voluntary Time Off is offered, but can affect your metrics if you take too much.

Viewing 136 - 138 of 138 Reviews

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