Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)
avatar

Andrew Jassy

69% approve of CEO

69% positive business outlook

Customer Service Associate Virtual employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Customer Service Associate Virtual professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate Virtual professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

138 reviews
4.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Even though I worked Remotely, I never felt as though I was alone. The Management Team and Leads are always very helpful, attentive and supportive. Feedback on how the company can improve its procedures is encouraged and the culture is wonderful.

Cons

Like with any call center or customer service jobs, you will run into abusive or rude customers. However, Amazon does a great job of having its employees backs. The work can become a bit repetitive.

4.0
Aug 15, 2020

good

Recommend
CEO approval
Business Outlook

Pros

every thing is good about amazon management environment

Cons

no there is nothing bad about it

Viewing 127 - 129 of 138 Reviews

Glassdoor has 251,127 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.