Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,814 total reviews)
avatar

Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,814 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jun 3, 2025

Good pay grade

Recommend
CEO approval
Business Outlook

Pros

Good pay , on time payment, weekly gift vouchers if you are on top

Cons

Theres no such thing as.. rotational shift

3.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Good for beginners -Good benefits -Voice (Cebu) Non-voice (Manila) -Fully remote position is available\ -PC and peripherals provided

Cons

-Stressful environment -Low salary -Pressured metrics

Viewing 70 - 72 of 1,814 Reviews

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