Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 268 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 95 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews)); "Too much office politics" ((in 11 reviews)); "Too much work politics and favoritism." ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 8, 2018

Could be better...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you work hard and have a good manager, you can progress.

Cons

Very much controlled by the head office in Bangkok. Senior management team would very much benefit from people management training.

3.0

Nov 7, 2018

It's An Okay Job

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Free food if you're working on public holiday; comfy chairs; pantry is quite okay; couple of massage chairs and couches; Great pay

Cons

Management sucks; They basically consider people to be supervisors based on their performance with no skills in management. The main reason I quit was because my supervisor was unhelpful in providing any training and constantly told me that my job was at stake because of my performance. Still did not help in any ways to fix that. It' s also the kind of job that doesn't offer you any career advancement. Salary is basically the same whether you're a cs agent or a TL. You need good stress management, like really really good stress management. This job will drive you up a wall sometimes.

5.0

Nov 4, 2018

good place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work life balance nice people

Cons

no opportunities to grow

Viewing 2518 - 2520 of 2,914 Reviews

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Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

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Could be better...

It's An Okay Job

good place

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