It's An Okay Job - Customer Support Specialist Agoda Employee Review

Management sucks; They basically consider people to be supervisors based on their performance with no skills in management. The main reason I quit was because my supervisor was unhelpful in providing any training and constantly told me that my job was at stake because of my performance. Still did not help in any ways to fix that. It' s also the kind of job that doesn't offer you any career advancement. Salary is basically the same whether you're a cs agent or a TL. You need good stress management, like really really good stress management. This job will drive you up a wall sometimes.