Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Sep 13, 2025

Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexibility

Cons

High workload and other things

3.0

Sep 13, 2025

Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

International people and decent management

Cons

Unstable company and job security

5.0

Sep 13, 2025

Data driven | Performance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture Data driven Work with smart people

Cons

If you wish to perform, you need to put in the hours

Viewing 199 - 201 of 2,912 Reviews

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Senior Marketing Analyst (Rocket Travel by Agoda)

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Senior Director, Strategic Partnerships (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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