Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Sep 17, 2025

Great atmosphere, but painful bureaucracy

Project associate

Recommend

CEO approval

Business Outlook

Pros

+ lively company culture and events + learning opportunities + benefits + convenient hybrid/remote work solution

Cons

- promotion and salary review cycle only twice a year. If you're late for the latest cycle, you will work for your old salary for up to 6 months no matter how significant the salary difference is. Plan your career growth well in advance - bell curve system, everyone knows that a 5 doesn't exist. A 4 requires a lot of extra effort outside of standard work responsibilities and the "reward" is not worth it

4.0

Sep 16, 2025

Talented people. Companies values revenue over all else

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Talented teammates from all over the world - Very diverse and international - Team rotation is encouraged, so you can learn from different teams - Likely the best compensation and benefits in the Thai job market.

Cons

- Culture varies per team and department - Has a specific profile of a personality they like, which is why the senior leadership team is not very diverse. - Always profit/cost-saving over all else, including user and customer experience. Some of us who have higher standards and different values weren't so happy with this approach. Some of the actual talented and passionate people got weeded out, which is a shame. The cutthroats stay. - People who stay for a long time would eventually be pressured into a management role.

3.0

Sep 14, 2025

Not employee-friendly anymore

Project manager

Recommend

CEO approval

Business Outlook

Pros

Pros: • Reasonable pay for the location • Work permit support • Central and convenient office location

Cons

• Reduced benefits compared to before • Promotions are harder and career growth feels stagnant • Constant changes with no clear direction from leadership • The value of “Move fast” feels more like an energy drainer than motivation • Too many KPIs and metrics make work stressful • No real work-life balance

Viewing 196 - 198 of 2,912 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

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Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

Principal HR Business Partner (Chicago)

Agoda

Agoda reviews

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Reviews by job title

Great atmosphere, but painful bureaucracy

Talented people. Companies values revenue over all else

Not employee-friendly anymore

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